| 1. | Alcatel-Lucent IP Phone OmniGenesys User Guide Alcatel Lucent GENESYS AN ALCATEL LUCENT COMPANY Alcatel Lucent OmniGenesys Contact Center Transforming your business with a new generation of customer service xxxxxx xxxxxx Software and hardware are only valuable because they work as a system Carl Shapiro Harvard Business School information Rules Capitalize on the excellence of Genesys the world s leading large call center software company Genesys is the world s leadi |
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